Privacy Policy

Last Updated: 2025-06-15

1. Information We Collect

We collect and process various types of information to provide and improve the VRUDDHI Lead Management System. The data we collect includes:

1.1 Personal Information

  • Account Information: When you create an account on the App, we may collect personal details such as your name, email address, phone number, job title, and company information.
  • Login Credentials: Your username, password, and other account-related information to authenticate and provide access to the App.

1.2 Lead and Project Data

  • Lead Information: Information related to leads generated from external platforms (e.g., Facebook, Instagram, websites, etc.), including lead names, contact details, source, and any additional data you provide about leads.
  • Project/Task Data: Data related to the leads, including their status, project assignments, and task updates made by you or assigned users.

1.3 Usage Data

  • App Usage Information: We collect data about how you interact with the App, including your actions, navigation patterns, device type, operating system, and version of the App.
  • Logs: We may also collect system logs, including crash reports and performance analytics.

1.4 Communication Data

  • Customer Support Communications: If you contact us for support or with inquiries, we may store records of your communications to help resolve issues or provide assistance.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Account Management: To create and manage your account, authenticate users, and provide access to App features.
  • Lead Management: To help you track, manage, and update leads and projects efficiently within the VRUDDHI system.
  • Improvement of Services: To enhance the functionality and performance of the App, fix bugs, and ensure smooth operation.
  • Communication: To send you updates, notifications, and support-related messages. We may also use your contact information to reach out for product improvements or promotional material (with your consent).
  • Reporting and Analytics: To generate reports and provide insights regarding lead status, project assignments, and performance metrics.
  • Compliance and Security: To comply with legal obligations and protect against fraud, abuse, or unauthorized access to our systems.

3. How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal data when you use the App. These measures include:

  • Encryption: We use encryption protocols to secure sensitive data during transmission (e.g., SSL/TLS encryption).
  • Access Controls: We limit access to your data based on your user role, ensuring that only authorized individuals have access to sensitive information.
  • Data Storage: Your data is stored on secure servers with backup and disaster recovery measures in place to prevent loss or unauthorized access.

Despite our best efforts to secure your data, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App, providing customer support, or analyzing App usage. These service providers are required to handle your information securely and in accordance with our privacy practices.
  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes, or if we believe disclosure is necessary to protect the rights, property, or safety of VRUDDHI, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change through the App or other communication channels.

We will never sell, rent, or lease your personal data to third parties for marketing purposes.

5. Your Rights and Choices

As a user, you have the following rights and options regarding your personal data:

  • Access and Update: You can access and update your account information through the settings section of the App.
  • Data Deletion: You may request to delete your account and personal data by contacting us directly at [Your Support Email]. Please note that some data may need to be retained for legal or operational purposes.
  • Opt-Out of Communications: You can opt out of receiving promotional emails or notifications by following the unsubscribe instructions provided in those communications or by adjusting your notification preferences in the App.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format. Please contact us at [Your Support Email] for more details.

6. Third-Party Links and Integrations

The App may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

7. Children’s Privacy

VRUDDHI is not intended for use by individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using VRUDDHI, you consent to the collection, use, and processing of your data as described in this Privacy Policy.